Satin Bonnet

If you have any concerns or issues with your order, please notify us within 24 hours of delivery. Timely communication helps us resolve the matter quickly and efficiently.

We offer exchanges only under the following conditions:

• The wig has not been worn, cut, styled, or altered in any way.

• The item is returned in its original condition and packaging.

• The item is free from any scent or substance (e.g., perfume, hair products, smoke).

Note: We reserve the right to reject items that do not meet these criteria.

Refunds are only issued if Luxwigco cancels your order. We do not offer refunds for customer cancellations or dissatisfaction once the product has been shipped and received in good condition.

Processing Time

Orders are processed and dispatched within 2–3 working days.

Delivery Time

Once dispatched, delivery typically takes 4–7 working days, depending on your location.

Order Confirmation & Tracking

A tracking number will be provided in your confirmation email as soon as your order is shipped.

You can use this to monitor the status and estimated delivery of your package.

Address Verification: Please double-check your shipping address before finalizing your purchase.

Luxwigco is not responsible for lost or stolen packages due to incorrect or incomplete shipping information provided at checkout.